#1e73be

TRUST OPENS DOORS

Brand Challenge

Build awareness and understanding of Airbnb’s Co-Host Network.

Make the new hosting feature feel relatable, useful and easy to act on.​

Our Solution

Authentic creator-led storytelling with Chrissie Swan.

Through creative weekly storytelling across broadcast and social, we showcased Chrissie’s hosting experience in her very own home. The campaign used a trusted voice and real home context to explain how a local Co-Host can support listing setup, reservations and guests.​

Campaign Performance

590k
Video views
90%
of exposed listeners took action
with 27% using the Airbnb app or signing up
1.1m
broadcast reach

A Closer Look

CHRISSIE SWAN - LIVE READ

The Takeaway

By demonstrating the feature through a trusted personality’s real experience, Airbnb turned product education into relatable storytelling that drove understanding, positive perceptions and action.​

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